Privacy Policy

1. Introduction and Scope

Ruby Great, operating from Laixi, Qingdao, China (postal code 266000), is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.rubygreat.lol or engage with our computer systems design services.

This policy applies to all individuals who interact with Ruby Great through our website, email communications, telephone inquiries, and service engagements. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

Ruby Great serves as a data controller for the personal information we collect directly from our clients and website visitors. We determine the purposes and means of processing personal data in accordance with applicable data protection laws and regulations.

2. Information We Collect

We collect several categories of information to provide and improve our computer systems design services. The types of information we gather depend on how you interact with Ruby Great.

2.1 Information You Provide Directly

When you contact us through our website forms, send email to admin@rubygreat.lol, or call us at +1 (712) 417-5801, we may collect the following information:

• Full name and company affiliation
• Email address and telephone number
• Project details, technical requirements, and system specifications
• Billing and payment information for service engagements
• Any other information you voluntarily provide in correspondence

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies:

• Internet Protocol (IP) address and geolocation data
• Browser type, version, and operating system
• Pages viewed, time spent on pages, and navigation patterns
• Referring URLs and exit pages
• Device type and screen resolution
• Timestamp of access and session duration

2.3 Information from Third Parties

We may receive information about you from third-party sources including analytics providers, advertising networks, and business partners. This information is used to supplement our understanding of how our services are utilized and to improve our offerings.

3. How We Use Your Information

Ruby Great uses collected information for the following purposes, all of which are essential to delivering high-quality computer systems design services:

• Responding to inquiries and providing requested information about our services
• Preparing proposals, technical assessments, and project scoping documents
• Executing and managing client engagements and service contracts
• Processing payments and maintaining accurate financial records
• Communicating project updates, deliverables, and technical documentation
• Improving website functionality, content, and user experience
• Analyzing usage patterns to refine our service offerings
• Complying with legal obligations and responding to lawful requests
• Protecting the rights, property, and safety of Ruby Great and our clients
• Sending administrative communications regarding service changes or policy updates

4. Legal Basis for Processing

Ruby Great processes personal information based on several legal grounds, depending on the nature of the data and the context of collection:

• Contractual necessity: Processing required to perform our obligations under a service agreement with you or to take steps at your request before entering into a contract.
• Legitimate interests: Processing necessary for our legitimate business interests, including improving our services, ensuring network security, and preventing fraud, provided these interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, which you may withdraw at any time. Consent withdrawal does not affect the lawfulness of processing conducted before withdrawal.
• Legal obligation: Processing required to comply with applicable laws, regulations, court orders, or government requests.

5. Data Sharing and Disclosure

Ruby Great may share personal information in limited circumstances as described below:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including hosting infrastructure, payment processing, analytics, email delivery, and customer support. These providers access personal data only as necessary to perform their functions and are contractually bound to maintain confidentiality and security.

5.2 Legal Compliance

We may disclose information when required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5.4 Aggregated Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with partners or the public for research, analytics, or marketing purposes.

6. Data Retention

Ruby Great retains personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention periods are determined based on the following criteria:

• The duration of our ongoing relationship with you as a client or prospective client
• Whether there is a legal obligation to retain data for a specific period under Chinese law or international regulations
• Whether retention is advisable in light of our legal position regarding statutes of limitations, litigation, or regulatory investigations
• The nature and sensitivity of the information collected

When personal information is no longer required, we securely delete, destroy, or anonymize it using industry-standard methods. Residual copies may persist in backup systems for a limited period before being purged according to our backup rotation schedule.

7. Data Security

Ruby Great implements and maintains administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Our security measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols
• Encryption of sensitive data at rest using AES-256 or equivalent algorithms
• Role-based access controls with principle of least privilege enforcement
• Multi-factor authentication for administrative system access
• Regular security assessments, vulnerability scanning, and penetration testing
• Continuous monitoring and logging of system access and data handling activities
• Employee training on data protection and privacy best practices
• Incident response procedures with defined escalation and notification protocols

While we strive to protect your personal information, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security, but we continuously evaluate and enhance our security posture to address evolving threats.

8. Your Rights and Choices

Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal information:

• Right of Access: You may request confirmation of whether Ruby Great processes your personal data and obtain a copy of that data in a commonly used electronic format.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You may request deletion of your personal data under certain circumstances, subject to legal retention requirements.
• Right to Restrict Processing: You may request limitation of how we use your personal data while disputes or investigations are ongoing.
• Right to Data Portability: You may request transfer of your personal data to another service provider in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including objection to direct marketing at any time.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting previously lawful processing.

To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to verified requests within the timeframe required by applicable law, typically within 30 days.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files placed on your device by websites you visit.

9.1 Types of Cookies Used

• Essential Cookies: Necessary for basic website functionality, including session management and security features. The website cannot function properly without these cookies.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve content and navigation.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings for future visits.

9.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You may configure your browser to reject cookies, delete existing cookies, or notify you when a cookie is being set. Please note that disabling cookies may affect the functionality and features available on our website.

10. Childrens Privacy

Ruby Great does not knowingly collect, use, or disclose personal information from children under the age of 16. Our website and services are designed for business professionals and enterprise clients engaged in computer systems design and technology consulting.

If we become aware that we have inadvertently collected personal data from a child under 16 without verified parental consent, we will take immediate steps to delete that information from our systems. If you believe a child has provided us with personal information, please contact us promptly using the contact details in Section 14.

11. International Data Transfers

Ruby Great is headquartered and operates primarily from Laixi, Qingdao, China. Personal information we collect may be stored and processed in China or in other countries where we or our service providers maintain facilities.

When we transfer personal data across international borders, we implement appropriate safeguards to ensure an adequate level of protection, including:

• Standard contractual clauses approved by relevant data protection authorities
• Assessment of the legal framework of the recipient country
• Technical measures such as encryption and access controls during transit and at rest
• Data processing agreements with binding obligations on all parties handling the data

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have data protection laws different from those in your jurisdiction.

12. Third-Party Services

Our website may contain links to third-party websites, plugins, and services that are not operated or controlled by Ruby Great. This Privacy Policy does not apply to information collected by any third party. We encourage you to review the privacy policies of every third-party service you interact with.

We use third-party analytics services to help understand usage of our website. These services collect information sent by your browser as part of a web page request, including cookies and IP addresses. Their use of this information is governed by their respective privacy policies.

Ruby Great is not responsible for the content, privacy practices, or security of any third-party websites or services linked from our platform. The inclusion of a link does not imply endorsement of the linked site or service.

13. Changes to This Privacy Policy

Ruby Great reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal obligations, or operational requirements. When we make material changes, we will:

• Post the revised policy on this page with an updated effective date
• Provide a prominent notice on our website for a reasonable period before changes take effect
• Notify affected clients directly via email for significant changes that materially impact their rights

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes to this policy constitutes acceptance of those changes.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how Ruby Great handles your personal information, please contact us through any of the following channels:

• Email: admin@rubygreat.lol
• Phone: +1 (712) 417-5801
• Postal Address: Ruby Great, Laixi, Qingdao — 266000, China (CN)
• Website: www.rubygreat.lol

Ruby Great takes all privacy inquiries seriously. We will acknowledge receipt of your communication within 72 hours and provide a substantive response within the timeframe required by applicable law. If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.